Client Testimonials

Letter from Bruce Johanson, President, Johanson & Associates, Inc.

To Whom it May Concern:

This letter is to introduce you to one of the best facilitators that I have been exposed to over the last twenty years.  Having been certified in six different programs including Seven Habits of Highly Effective People, DDI, Kaset International, Quality Service Everytime, Zenger Miller and Facilitator Skills, Kurt Southam was able to capture my attention and interest in the first few minutes and kept it over a four day period while attending the Crucial Conversations general and certification sessions. 

Kurt is a true teacher, trainer and facilitator who knows how to transfer knowledge effectively.  He also shares his vast business and personal experiences freely to drive home each learning concept of the Crucial Conversations training material.  I would highly recommend him to facilitate any training, one on one coaching or team meeetings at any level of leadership all the way to the top.

I look forward to the opportunity and responsibility of delivering the Crucial Conversations concepts and model and feel that Kurt gave me the best “starting out of the blocks” training so that I quickly move forward with confidence facilitating this most important program.

Sincerely,

Bruce E. Johanson
President
Johanson & Associates, Inc.

 

 

 

 

 

 
"Discretionary effort is a silver bullet and often an underutilized asset. Those who learn how to tap discretionary effort achieve a strategic competitive advantage."
Dr. Kurt Southam