What Can "Crucial Conversations" Do For You?



Successfully Hold Touchy, Conflicted, and Controversial Discussions

  • Ending a relationship
  • Disagreeing with the boss
  • Confronting someone who has let you down
  • Disagreeing when it's unpopular to do so
  • Admitting you don't have the skills to carry out a task or assignment
  • Resolving a custody or visitation issue with an ex-spouse
  • Saying no
  • Talking with a loved one about habits that annoy you
  • Challenging a peer who disappoints or undermines you
  • Giving feedback to a poor performer
  • Talking with leaders who don't "walk the talk"
  • Asking a roommate to move out
  • Talking to a colleague who is hoarding information or resources
  • Talking to a coworker about a personal hygiene problem
  • Asking a friend to repay a loan
  • Approaching a boss who is breaking his or her own safety or quality policies
  • Talking to a coworker who behaves offensively or makes suggestive comments

 


Facing a Crucial Conversation?