"Crucial Conversations training with Kurt was one of the best courses we have ever offered at Briggs & Stratton."
"I was amazed and delighted to see the combination of research sophistication and common sense that have come together in this remarkable program."
"I really want to thank you for a very informative and enjoyable week. I especially appreciate your generosity..."
"As we continue to create a culture of accountability ... [our leaders have] the tools to work with their staff & ... hold each other accountable."
"Kurt, just a note to say thanks for your most recent assistance in our Crucial Conversations training. It is apparent to me..."
"Kurt was able to engage a diverse group in rich learning. He focused the learning on our needs, not his agenda...."
"I recommend the Crucial Conversations material in general and Kurt Southam in particular to any medical group that wants to improve."
"After taking the 'Crucial Conversations' training, I have been able to apply its lessons regularly to various aspects of my personal and professional life. It is clearly about producing results!"
"Kurt Southam is a Level 5 Leader! He has been a master coach to my company and me personally for the last 10 years."












